Our Terms of Use (together with our Privacy Policy and Cookie Policy) apply to your use of the acom website Please read these Terms of Use carefully before you start using our website. By using our website, you indicate that you accept these Terms of Use. These Terms of Use are the terms in effect at the time you use the Website. We reserve the right to revise these Terms of Use at any time without prior notice. You should check this page from time to time to take note of any changes we may make, as they will be binding on you.

If you make a booking through our website, our Terms and Conditions will apply to that booking.

Operators of this website are

Premier Inn Holding GmbH,
Europa-Allee 22,
60327 Frankfurt am Main
Germany

and

Premier Inn AT Hotelbetriebsgesellschaft GmbH
Sonnwendgasse 8
1100 Vienna
Austria

Both companies are members of the Whitbread Group, whose parent company Whitbread PLC has its headquarters in Dunstable (UK).

The website is available for everyone. Access to the Website is granted on a temporary basis. We reserve the right, from time to time and without notice, to block or suspend access to the Website or to modify, suspend or discontinue the content and/or features available on it. The Website and its content are provided “as is” and “as available”. We do not warrant that our site or any content or features on it will be available at any time without interruption, and we will not be liable if the site (or any part of it) is unavailable for any reason at any time or for any period.

We may update our site from time to time and change the content at any time without notice. We do not warrant that the Site or its contents are free from errors or omissions.

You must not gain or permit unauthorized access to any part of the Website, including the systems or equipment on which the Website is operated or any database connected to the Website, interfere with its regular operation, circumvent or link to its security, home page or other features, or breach its security measures, whether by “hacking”, password theft or otherwise (and you must not attempt to do so). You must not misuse the Website by knowingly introducing viruses, Trojan horses, worms, logic bombs or other material that is or may be malicious or technologically harmful. We will report any such violation to the appropriate law enforcement authorities and will cooperate with such authorities by disclosing your identity. Your right to use the Site will terminate immediately if you act as described above or otherwise violate these Terms and Conditions.

We do not warrant that our site is secure or free of errors or viruses. This does not affect any liability for intentional or grossly negligent conduct.

We will not be liable for any loss or damage caused by a distributed denial of service attack, viruses or by any other technologically harmful material that may infect your computer hardware, computer programs, data or other property as a result of your use of the Site or any other website linked to it. This does not affect any liability for willful misconduct or gross negligence.

Where the Website contains links to other sites and resources provided, these links are provided for your information only. Such links should not be construed as an endorsement by us of those linked sites. We have no control over the content of such sites and accept no responsibility for them or for any loss or damage caused by your use of them.
You should review the terms of use that apply to any website to which you link from this website.

The acom word, image and logo are registered trademarks.

Premier Inn GmbH and Pa One Hundred Ninety-Nine WT Holding GmbH are each licensees of all intellectual property rights in the marks. All text, information, graphics, interfaces, photographs, videos and other materials available on the website are protected by copyright, trademark and other proprietary and intellectual property rights. All such rights are reserved.

Nothing in these Terms of Use grants or is intended to grant any right, title or interest in or to the Website or the intangible property rights contained therein. You may not use any of our intellectual property rights without express written consent, but you may make one copy for the purpose of viewing the contents of the Website for your own personal use.

Your rights
Unless you are a business customer, you have certain rights under consumer protection laws. Nothing in these Terms of Use is intended to affect such rights.

Our Liability
All content on the Website is provided “as is” without warranties or representations (express or implied). The operators and the other companies of the Whitbread Group exclude the following:

• all express or implied conditions, warranties and other terms otherwise provided by law; and
• any liability in contract, tort (including negligence) or for breach of statutory duty or otherwise, in connection with your use of the Site, except as provided in our Posting Terms.

We do not exclude or limit our liability for loss of life, personal injury or damage to health arising from our negligent breach of duty or the intentional or negligent breach of duty of our employees and agents. We do not seek to exclude our liability for fraudulent misrepresentation by us or our employees or agents.

These Terms of Use, their inclusion and all disputes or claims in connection with them are subject to German law.

The place of jurisdiction for all disputes arising between the parties from the Terms of Use shall be Frankfurt am Main, Germany, provided you are a merchant, a legal entity under public law or a special fund under public law. In all other cases, Frankfurt am Main shall be the place of jurisdiction, provided that the requirements of Section 38 (2) of the German Code of Civil Procedure (ZPO) are met and you do not have a general place of jurisdiction in Germany.

To the extent that any part of these Terms of Use is invalid, illegal or for any reason unenforceable, that part shall be deemed deleted and shall not affect the validity and enforceability of any remaining parts. Our failure to enforce any of our rights or remedies under these Terms of Use or otherwise shall not be construed as a waiver of such or any other rights or remedies.

For more information or if you have any questions about our website, please contact us:

E-mail: marketing.germany@premierinn.com

Telephone: + 49 (0) 69 244 330 431*

Postal address:

Premier Inn Holding GmbH,
Europa-Allee 22,
60327 Frankfurt am Main

Or please click here and fill out our feedback form.

* Calls from the German landline network are charged at the long-distance rate, from the Frankfurt am Main local network at the local rate. Calls from mobile networks and from abroad may be subject to additional charges.